Arizona Oncology has notified affected patients about a potential unauthorized disclosure of protected health information (“PHI”). We deeply regret this matter and remain committed to protecting patients’ personal information and providing comprehensive, compassionate, high-quality oncology care.
On or about January 8, 2021, it was reported that an employee at Arizona Oncology’s Deer Valley office accessed and printed patient intake forms without permission. The forms concerned patients seen by one provider, Dr. Mazen Khattab. The forms subsequently went missing. The forms may include patient-specific information such as the patient’s name, address, date of birth, Social Security number (last four digits only), medical record number, and insurance information, though AO is not aware of any exposure of this information to any third parties.
Arizona Oncology commenced an investigation into the scope of any potential unauthorized access/disclosure of PHI and has reported this matter to local law enforcement authorities and the FBI. Arizona Oncology will also be reporting this matter to the U.S. Department of Health and Human Services Office of Civil Rights. Patients who were affected by the breach have been notified and provided with resources to protect their identity.
Arizona Oncology is increasing security protocols and repeating staff-wide training regarding the protection and handling of PHI.
Finally, Arizona Oncology is offering a free credit-monitoring program for potentially affected patients. Impacted patients interested in participating in this program may contact Lorraine Benoit, Director of Compliance, at 1-520-373-0549 for more information.
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