Pharmacy Services
Arizona Oncology has a team of dedicated clinical pharmacists that work directly with your doctor to ensure all your medications are filled safely and accurately.
In-Office Dispensing of Your Prescriptions
Arizona Oncology has a medically integrated prescription team ready to fill your oncolytic and supportive care needs. Our dispensing service is like a retail pharmacy, but with enhanced services and highly trained personnel, familiar with your individual cancer care. Our dedicated pharmacists and technicians are here to provide exceptional medication service, creating a seamless collaboration between all members of your care team. Receiving your cancer medications through this service allows our nurses and pharmacy team members to provide you with on-site education and answer any of your questions.
Your individualized, specialty-trained pharmacist is an integral part of your comprehensive care team. They will evaluate and coordinate medications with your other medical providers and pharmacies to reduce incompatibilities so you can continue to take your medications as directed. Your pharmacist will serve as the primary source for medication-related information, ensuring you receive the right medications for your conditions.
In addition, our staff will manage your refills and follow up on medications while monitoring any symptoms, concerns or questions you may have. This allows enhanced tracking of side effects, treatment responses and coordination of your cancer care with your oncologist.
Advantages of Having an In-Office Dispensary
- Specialty trained and board-certified pharmacists work directly with you, your oncologist and your other healthcare providers to ensure you are receiving the safest and most effective treatment
- Direct phone and email contact with your oncology pharmacist if you have any questions
- Medication therapy management services, including calls from your pharmacist to check in on you
- Side effect management so you do not have to go to the ER or urgent care clinic
- Provide assistance with financial support for your medications
- Convenience of receiving your medications directly from your doctor and the care team who knows you
Prescription and Benefits Coverage
Our office can process prescription claims with most prescription benefits providers, including Medicare B and Part D. In some instances, our in-office dispensing service may be a more cost-effective option than retail or specialty pharmacies. Our team has access to your current insurance information and will investigate co-payment assistance resources. If necessary, we will work with you to match competitor’s rates.
Your prescription may be available at the same time as your office visit. If not, we will call you to arrange a time for you to pick up your prescription or will arrange delivery of your medications to you.
A Team for Complete Care Only Offered at Arizona Oncology Associates
Your pharmacist is an essential member of your cancer care team, working with your doctors to ensure you understand and can follow your treatment plan. Your personal pharmacist is a partner in this journey. They will expertly take on the prescription details, leaving you to focus on your recovery.
If you have questions for your Arizona Oncology Pharmacist, please email: AOA_Pharmacists@usoncology.com
Pharmacy Services
Do you accept my prescription benefits coverage?
In most cases, yes. We are able to process prescription claims with most major prescription benefits providers. We are also able to process Medicare Part B and Part D prescriptions as appropriate. Keep in mind that some insurance plans require the use of a mail order pharmacy to fill prescriptions for long-term use.
We can help you determine the best available option for filling your prescription.
How long will it take to receive my medication?
We will fill your prescription as quickly as possible after verifying your prescription benefit coverage and reviewing alternative co-payment assistance resources. The first time might take a couple extra minutes for processing.
How will I be notified my prescription is ready?
Often your prescription may be available at the same time as your office visit. If not, we will call you to arrange a time for you to pick-up your prescription or we will mail your oral chemotherapy medications to you.
Will it cost me more to fill my prescription here than at a retail pharmacy?
There are times when it may cost less to fill your prescription at our practice. Retail pharmacies often require immediate payment and sometimes are not able to research all payment options before dispensing. Our team has access to your current insurance information and will investigate co-payment assistance resources as needed, so it is possible that we might be able to save you money. If necessary, we will work with you to match competitor’s rates.
Why are you offering in-office dispensing?
We want to provide convenience and total care to the patients receiving treatment in our practice. Since it can be challenging to handle prescription benefit coverage for the oral chemotherapy medications used to treat your condition, we are happy to do the work for you. It benefits both you and your doctor to know that you are able to start your medication in a timely manner and stay on your mediation as prescribed. We are here to help!
When can I start using this service?
Talk to your doctor or nurse to get started today. Just make sure you have provided your prescription benefit card to the front desk for our files. We’ll do the rest, and be there with you every step of the way.
Do I have to fill my prescription at your office?
No. You are welcome to fill your prescription at any pharmacy that accepts your prescription benefit coverage. We simply offer this service as a convenience and total care option to our patients. If you decide to fill your prescription at another pharmacy, your decision will in no way affect the medical care you receive from our healthcare professionals.
Prescribing Oncology Specific Drugs
When your doctor prescribes special medicines as your treatment or as a supplement to your treatment, our team will work with your insurance to help get approval and to have the drugs available in our office therefore helping you with the process of your treatment. We want to emphasize the convenience of this program and the expertise of our staff helping you.