Arizona Oncology - The US Oncology Network

Prescriptions

Prescription Refills

Refills for prescription drugs will be filled during regular business hours. We access your most up-to-date medical records and ensure you receive your medication as approved by your physician. It’s important to make certain you have enough medication before weekends or holidays. We can mail your oral chemotherapy to you or have it ready for you at the time of your next office visit.

In-Office Dispensing (IOD)

Our practice offers in-office dispensing of oral medications used in cancer treatment and supportive care. This includes oral antibiotics, agents for nausea, as well as oral chemotherapy medications

Convenient Access for Most Prescriptions

We understand that undergoing treatment for your condition can be unsettling and time consuming. In order to provide excellent service and convenience for our patients, we can dispense certain medications to you in our offices. We can also confirm your prescription benefits coverage and investigate co-payment assistance resources (e.g., patient assistance programs, manufacturer-funded assistance, etc.) to better ensure you receive your medication as quickly and cost-effectively as possible.

The front desk staff may ask for a copy of your prescription benefit card when you sign in for your appointment. This is needed should you choose to take advantage of this program. Please let us know if you have any questions about filling your prescription in our office.

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Do you accept my prescription benefits coverage?

In most cases, yes. We are able to process prescription claims with most major prescription benefits providers. We are also able to process Medicare Part B and Part D prescriptions as appropriate. Keep in mind that some insurance plans require the use of a mail order pharmacy to fill prescriptions for long-term use.

We can help you determine the best available option for filling your prescription.

How long will it take to receive my medication?

We will fill your prescription as quickly as possible after verifying your prescription benefit coverage and reviewing alternative co-payment assistance resources. The first time might take a couple extra minutes for processing.

How will I be notified my prescription is ready?

Often your prescription may be available at the same time as your office visit. If not, we will call you to arrange a time for you to pick-up your prescription or we will mail your oral chemotherapy medications to you.

Will it cost me more to fill my prescription here than at a retail pharmacy?

There are times when it may cost less to fill your prescription at our practice. Retail pharmacies often require immediate payment and sometimes are not able to research all payment options before dispensing. Our team has access to your current insurance information and will investigate co-payment assistance resources as needed, so it is possible that we might be able to save you money. If necessary, we will work with you to match competitor’s rates.

Why are you offering in-office dispensing?

We want to provide convenience and total care to the patients receiving treatment in our practice. Since it can be challenging to handle prescription benefit coverage for the oral chemotherapy medications used to treat your condition, we are happy to do the work for you. It benefits both you and your doctor to know that you are able to start your medication in a timely manner and stay on your mediation as prescribed. We are here to help!

When can I start using this service?

Talk to your doctor or nurse to get started today. Just make sure you have provided your prescription benefit card to the front desk for our files. We’ll do the rest, and be there with you every step of the way.

Do I have to fill my prescription at your office?

No. You are welcome to fill your prescription at any pharmacy that accepts your prescription benefit coverage. We simply offer this service as a convenience and total care option to our patients. If you decide to fill your prescription at another pharmacy, your decision will in no way affect the medical care you receive from our healthcare professionals.

Prescribing Oncology Specific Drugs

When your doctor prescribes special medicines as your treatment or as a supplement to your treatment, our team will work with your insurance to help get approval and to have the drugs available in our office therefore helping you with the process of your treatment. We want to emphasize the convenience of this program and the expertise of our staff helping you.


Arizona Oncology Dispensary Direct Lines:

Phoenix dispensary direct lines:

Phoenix (Biltmore):
602-283-7977

Saguaro (Glendale):
623-487-3706

Tucson Dispensary direct lines:

Craycroft:
520-324-2409

Green Valley:
520-625-6600

Northwest:
520-877-9064

St. Mary’s: 
520-624-7445

Wilmot:
520-546-2857